FREQUENTLY ASKED QUESTIONS
How do I book a cleaning service?
Simply fill out this form and we’ll get back to you with a quote. If you have any questions, you’re also welcome to contact us directly here.
Do you offer any satisfaction guarantees?
Absolutely! We pride ourselves on delivering high-quality cleaning services and complete customer satisfaction. If you're not completely satisfied with our work, please let us know within 24 hours, and we will return to address any issues free of charge. Your happiness is our priority.
Do I need to be home while the cleaning is being done?
No, you do not need to be home while we clean. Many of our clients provide access to their property and go about their day. Rest assured, our professional cleaners are trustworthy, thoroughly vetted, and respectful of your home. If you prefer to be home during the cleaning, that's perfectly fine too!
How often should I schedule cleaning services?
The frequency of cleaning services depends on your individual needs and lifestyle. For homes, we recommend regular cleanings such as weekly, bi-weekly, or monthly. For businesses, we often suggest more frequent cleanings, like daily or weekly, to maintain a clean and professional environment. We can work with you to develop a cleaning schedule that fits your needs.
What if I need to reschedule or cancel my appointment?
We understand that plans can change. If you need to reschedule or cancel your appointment, please let us know at least 24 hours in advance. This allows us to adjust our schedule and accommodate other clients. Late cancellations may incur a fee, so we appreciate your understanding and timely communication.
Do you offer any special promotions?
Yes, we offer discounts for new customers, referrals, and recurring services. We offer package deals for multiple services, so feel free to ask about any current specials when you contact us.